Distance Selling Agreement

1.SIDES

This Agreement has been signed between the following parties within the framework of the terms and conditions set forth below.

  1. ‘BUYER’ ; (hereinafter referred to as "BUYER" in the contract)

NAME-SURNAME:
ADRESS:

    1. ‘SELLER’ ; (hereinafter referred to as "SELLER" in the contract)

NAME-SURNAME:
ADRESS:

By accepting this contract, the BUYER accepts in advance that if the subject of the contract approves the order, he will be under the obligation to pay the price of the order and the additional fees, if any, such as shipping fee and tax, and that he has been informed about it.

 

2.DEFINITIONS

In the application and interpretation of this contract, the terms written below shall express the written explanations against them.

MINISTER: Minister of Customs and Trade, 

MINISTRY: Ministry of Customs and Trade, 

LAW: Law on Consumer Protection No. 6502, 

REGULATION: Distance Contracts Regulation (OG:27.11.2014/29188) 

SERVICE: The subject of any consumer transaction other than the supply of goods made or promised to be made in return for a fee or benefit, 

SELLER: The company that offers goods to the consumer within the scope of its commercial or professional activities or acts on behalf of or on behalf of the supplier, 

BUYER: A natural or legal person who acquires, uses or benefits from a good or service for commercial or non-professional purposes, 

SITE: The website of the

SELLER, CUSTOMER: The natural or legal person who requests a good or service through the website of the

SELLER, PARTIES: SELLER and BUYER, 

AGREEMENT: This contract concluded between the SELLER and the BUYER, 

GOODS: It refers to the movable goods that are the subject of shopping and the software, sound, image and similar intangible goods prepared for use in the electronic environment.

3.SUBJECT

This Agreement is subject to the provisions of the Law No. 6502 on the Protection of the Consumer and the Regulation on Distance Contracts regarding the sale and delivery of the product, the qualities and sales price of which are stated below, which the BUYER has placed an order electronically on the website of ERİZO BOX İÇ VE DIŞ TİCARET LİMİTED ŞİRKETİ. regulates the rights and obligations of the parties accordingly. Prices listed and announced on the site are sales prices. Advertised prices and promises are valid until they are updated and changed. Prices announced for a period of time are valid until the end of the specified period.

4. SELLER INFORMATION

Title ERİZO BOX İÇ VE DIŞ TİCARET LİMİTED ŞİRKETİ
Adress MERKEZ MAH. ABİDE-İ HÜRRİYET CAD. BLACK OUT IS MERKEZI NO: 211 İÇ KAPI NO: 67 ŞİŞLİ/ İSTANBUL
Phone
Fax
Email support@erizobox.com

5. BUYER INFORMATION

Person to be delivered

Delivery address

Phone

Fax

Email/username

6. ORDERING PERSON INFORMATION

Name/Surname/Title

Address

Phone

Fax

Email/username

7. CONTRACT SUBJECT PRODUCT/PRODUCTS INFORMATION

7.1. The basic features (type, quantity, brand/model, color, number) of the Good/Product/Products/Service are published on the website of ERİZO BOX İÇ VE DIŞ TİCARET LİMİTED ŞİRKETİ. If a campaign has been organized by ERIZO BOX IC VE DIŞ TİCARET LİMİTED ŞİRKETİ, you can examine the basic features of the relevant product during the campaign. Valid until the campaign date.

7.2. Prices listed and announced on the site are sales prices. Advertised prices and promises are valid until they are updated and changed. Prices announced for a period of time are valid until the end of the specified period.

7.3. The sales price of the goods or services subject to the contract, including all taxes, is shown below.

Product Explanation

Number

Unit price

Subtotal(VAT included)

Shipping Amount

Total :

 

Payment Method and Plan 

Delivery address 

Person to be delivered 

Billing address 

Order date 

Delivery date 

Delivery method

 

7.4.  The shipping fee, which is the product shipping cost, will be paid by the BUYER.

8. BILLING INFORMATION

Ad/Soyad/Unvan

Name/Surname/Title

Address

Phone

Fax

Email/username
Invoice delivery: During the delivery of the invoice order, to the invoice address together with the order.It will be delivered.

9. GENERAL PROVISIONS

9.1. The BUYER accepts, declares and undertakes that he has read the preliminary information about the basic characteristics, sales price, payment method and delivery of the product subject to the contract on the website of ERİZO BOX İÇ VE DIŞ TİCARET LİMİTED ŞİRKETİ, that he is informed and gives the necessary confirmation in electronic environment. BUYER's; Confirming the Preliminary Information in electronic environment, before the establishment of the distance sales contract, the address to be given to the BUYER by ERİZO BOX İÇ VE DIŞ TİCARET LİMİTED ŞİRKETİ, the basic features of the ordered products, the price of the products including taxes, payment and delivery information are also correct and complete. accepts, declares and undertakes that it has acquired.

9.2. Each product subject to the contract is delivered to the person and/or organization at the address indicated by the BUYER or the BUYER within the period specified in the preliminary information section of the website, depending on the distance from the BUYER's place of residence, provided that it does not exceed the legal period of 30 days. If the product cannot be delivered to the BUYER within this period, the BUYER reserves the right to terminate the contract.

9.3. ERİZO BOX İÇ VE DIŞ TİCARET LİMİTED ŞİRKETİ aims to deliver the product subject to the contract completely, in accordance with the qualifications specified in the order, and with warranty documents, user manuals, if any, with the information and documents required by the job, free from all kinds of defects, in accordance with the requirements of the legal legislation, in accordance with the standards. It accepts, declares and undertakes to perform the work within the principles of honesty and honesty, to maintain and increase the service quality, to show the necessary care and attention during the performance of the work, to act with prudence and foresight.

9.4. ERİZO BOX İÇ VE DIŞ TİCARET LİMİTED ŞİRKETİ may supply a different product with equal quality and price, by informing the BUYER and by obtaining her explicit approval, before the contractual performance obligation expires.

9.5. ERİZO BOX İÇ VE DIŞ TİCARET LİMİTED ŞİRKETİ accepts that if the fulfillment of the product or service subject to the order becomes impossible, if it fails to fulfill its obligations under the contract, it will notify the consumer in writing within 3 days from the date of learning, and that it will return the total price to the BUYER within 14 days. , declares and undertakes.

9.6. The BUYER accepts, declares and undertakes that he/she will confirm this Agreement electronically for the delivery of the product subject to the contract, and in case the contract product price is not paid and/or canceled in the bank records for any reason, the SELLER's obligation to deliver the contractual product will end.

9.7. After the delivery of the product subject to the contract to the person and/or organization at the address indicated by the BUYER or the BUYER, as a result of the unfair use of the BUYER's credit card by unauthorized persons, the price of the product subject to the contract is transferred to ERIZO BOX İÇ VE DIŞ TİCARET LİMİTED ŞİRKETİ by the relevant bank or financial institution. In case of non-payment, the BUYER accepts, declares and undertakes that he will return the product subject to the contract to ERİZO BOX İÇ VE DIŞ TİCARET LİMİTED ŞİRKETİ within 3 days, with the transportation expense of ERİZO BOX İÇ VE DIŞ TİCARET LİMİTED ŞİRKETİ.

9.8. ERİZO BOX İÇ VE DIŞ TİCARET LİMİTED ŞİRKETİ, tarafların iradesi dışında gelişen, önceden öngörülemeyen ve tarafların borçlarını yerine getirmesini engelleyici ve/veya geciktirici hallerin oluşması gibi mücbir sebepler halleri nedeni ile sözleşme konusu ürünü süresi içinde teslim edemez ise, durumu ALICI'ya bildireceğini kabul, beyan ve taahhüt eder. ALICI da siparişin iptal edilmesini, sözleşme konusu ürünün varsa emsali ile değiştirilmesini ve/veya teslimat süresinin engelleyici durumun ortadan kalkmasına kadar ertelenmesini ERİZO BOX İÇ VE DIŞ TİCARET LİMİTED ŞİRKETİ’nden talep etme hakkını haizdir. ALICI tarafından siparişin iptal edilmesi halinde ALICI’nın nakit ile yaptığı ödemelerde, ürün tutarı 14 gün içinde kendisine nakden ve defaten ödenir. ALICI’nın kredi kartı ile yaptığı ödemelerde ise, ürün tutarı, siparişin ALICI tarafından iptal edilmesinden sonra 14 gün içerisinde ilgili bankaya iade edilir. ALICI, ERİZO BOX İÇ VE DIŞ TİCARET LİMİTED ŞİRKETİ tarafından kredi kartına iade edilen tutarın banka tarafından ALICI hesabına yansıtılmasına ilişkin ortalama sürecin 2 ile 3 haftayı bulabileceğini, bu tutarın bankaya iadesinden sonra ALICI’nın hesaplarına yansıması halinin tamamen banka işlem süreci ile ilgili olduğundan, ALICI, olası gecikmeler için ERİZO BOX İÇ VE DIŞ TİCARET LİMİTED ŞİRKETİ’ni sorumlu tutamayacağını kabul, beyan ve taahhüt eder.

9.9. If ERİZO BOX İÇ VE DIŞ TİCARET LİMİTED ŞİRKETİ cannot deliver the product subject to the contract in due time due to force majeure situations such as the occurrence of circumstances beyond the will of the parties, unforeseen and preventing and/or delaying the fulfillment of the debts of the parties, accept that it will notify the BUYER of the situation, declares and undertakes. The BUYER also has the right to request from ERIZO BOX IC VE DIŞ TİCARET LİMİTED ŞİRKETİ to cancel the order, replace the product subject to the contract with its precedent, if any, and/or delay the delivery period until the obstacle is removed. In case the order is canceled by the BUYER, the product amount is paid to him in cash and in full within 14 days in the payments made by the BUYER in cash. In the payments made by the BUYER by credit card, the product amount is returned to the relevant bank within 14 days after the order is canceled by the BUYER. BUYER, ERİZO BOX İÇ VE DIŞ TİCARET LİMİTED ŞİRKETİ, the average process of reflecting the amount returned to the credit card by the bank to the BUYER's account may take 2 to 3 weeks. accepts, declares and undertakes that it cannot hold ERİZO BOX İÇ VE DIŞ TİCARET LİMİTED ŞİRKETİ responsible for possible delays.

9.10. The BUYER shall inspect the contracted goods/services before receiving them; dented, broken, torn packaging, etc. damaged and defective goods / services will not be received from the cargo company. The received goods/services shall be deemed to be undamaged and intact. The responsibility of carefully protecting the goods/services after delivery belongs to the BUYER. If the right of withdrawal is to be used, the goods/services should not be used. The invoice must be returned.

9.11. If the BUYER and the credit card holder used during the order are not the same person, or if a security vulnerability is detected regarding the credit card used in the order before the product is delivered to the BUYER, ERİZO BOX İÇ VE DIŞ TİCARET LİMİTED ŞİRKETİ shall provide the identity and contact information of the credit card holder, the identity and contact information of the credit card holder used in the order. may request from the BUYER to present the statement of the credit card for the previous month or a letter from the bank of the card holder stating that the credit card belongs to him. The order will be frozen until the BUYER provides the information/documents subject to the request.

9.12. The BUYER shall declare that the personal and other information provided while becoming a member of the website belonging to ERIZO BOX İÇ VE DIŞ TİCARET LİMİTED ŞİRKETİ is truthful, and that ERİZO BOX İÇ VE DIŞ TİCARET LİMİTED ŞİRKETİ will suffer all damages due to the untrueness of this information. DIŞ TİCARET LİMİTED ŞİRKETİ declares and undertakes to indemnify immediately, in cash and in full, upon the first notification.

9.13. The BUYER accepts and undertakes in advance to comply with the provisions of the legal legislation and not to violate them when using the website of ERIZO BOX IC VE DIŞ TİCARET LİMİTED ŞİRKETİ. Otherwise, all legal and penal liabilities that may arise will bind the BUYER completely and exclusively.

9.14. The BUYER may not use the website of ERİZO BOX İÇ VE DIŞ TİCARET LİMİTED ŞİRKETİ in any way that disrupts public order, violates public morals, disturbs or harass others, for an unlawful purpose, and infringes on the material and moral rights of others. In addition, the member cannot engage in activities (spam, virus, trojan horse, etc.) that prevent or make it difficult for others to use the services.

9.15. Links to other websites and/or other content that are not under the control of ERİZO BOX İÇ VE DIŞ TİCARET LİMİTED ŞİRKETİ and/or owned and/or operated by other third parties may be provided on the website of ERİZO BOX İÇ VE DIŞ TİCARET LİMİTED ŞİRKETİ. . These links are provided for the purpose of providing ease of orientation to the BUYER and do not support any website or the person who operates that site and do not constitute any guarantee for the information contained in the linked website.

9.16. The member who violates one or more of the articles listed in this contract is personally liable criminally and legally for this violation and will keep ERIZO BOX İÇ VE DIŞ TİCARET LİMİTED ŞİRKETİ free from the legal and penal consequences of these violations. Moreover; ERIZO BOX İÇ VE DIŞ TİCARET LİMİTED ŞİRKETİ reserves the right to claim compensation against the member due to non-compliance with the membership agreement, if the incident is referred to the legal field due to this violation.

10. RIGHT OF WITHDRAWAL

10.1. BUYER; In the event that the distance contract relates to the sale of goods, the product itself or the person / organization at the address indicated, within 14 (fourteen) days from the date of delivery, without assuming any legal or penal responsibility and without giving any reason, provided that it is notified to ERIZO BOX İÇ VE DIŞ TİCARET LİMİTED ŞİRKETİ. may exercise the right to withdraw from the contract by refusing. In distance contracts related to service provision, this period starts from the date of signing the contract. Before the expiry of the right of withdrawal, the right of withdrawal cannot be exercised in service contracts where the performance of the service has started with the approval of the consumer. The expenses arising from the use of the right of withdrawal belong to ERİZO BOX İÇ VE DIŞ TİCARET LİMİTED ŞİRKETİ. By accepting this contract, the BUYER accepts in advance that he has been informed about the right of withdrawal.

10.2. In order to exercise the right of withdrawal, a written notice must be given to ERİZO BOX İÇ VE DIŞ TİCARET LİMİTED ŞİRKETİ by registered mail, fax or e-mail within 14 (fourteen) days, and the product must not be used within the framework of the provisions of the "Products for which the Right of Withdrawal cannot be exercised" in this contract. If this right is exercised,

a) The invoice of the product delivered to the person or the BUYER, (If the invoice of the product to be returned is corporate, it must be sent with the return invoice issued by the institution when returning it. Order returns whose invoices are issued on behalf of the institutions cannot be completed unless a RETURN INVOICE is issued.)

b) Return form,

c) The products to be returned must be delivered complete and undamaged, together with the box, packaging and standard accessories, if any.

d) ERİZO BOX İÇ VE DIŞ TİCARET LİMİTED ŞİRKETİ is obliged to return the total price and the documents that put the BUYER under debt within 10 days at the latest from the receipt of the withdrawal notice to the BUYER and to return the goods within 20 days.

e) If there is a decrease in the value of the goods due to the BUYER's fault or if the return becomes impossible, the BUYER is obliged to compensate the damages of ERİZO BOX İÇ VE DIŞ TİCARET LİMİTED ŞİRKETİ at the rate of the defect. However, the BUYER is not responsible for the changes and deteriorations that occur due to the proper use of the goods or products within the period of the right of withdrawal.

f) In case of falling below the campaign limit amount set by ERİZO BOX İÇ VE DIŞ TİCARET LİMİTED ŞİRKETİ due to the exercise of the right of withdrawal, the discount amount utilized within the scope of the campaign is cancelled.

11. PRODUCTS THAT CANNOT BE USED WITH THE RIGHT OF WITHDRAWAL

Underwear, swimwear and bikini bottoms, make-up materials, disposable products, goods that are in danger of spoiling quickly or that are likely to expire, which are prepared in line with the BUYER's request or clearly personal needs and are not suitable for return, are delivered to the BUYER. Products that are unsuitable for health and hygiene to be returned if their packaging is opened by the BUYER after delivery, products that are mixed with other products after delivery and cannot be separated due to their nature, Goods related to periodicals such as newspapers and magazines, except those provided under the subscription agreement, Instantly executed electronically Services or intangible goods delivered instantly to the consumer, as well as audio or video recordings, books, digital content, software programs, data recording and data storage devices, computer consumables, cannot be returned as per the Regulation if their packaging has been opened by the BUYER. In addition, before the expiry of the right of withdrawal, it is not possible to exercise the right of withdrawal regarding the services that have been started with the approval of the consumer, as per the Regulation. In order to return cosmetics and personal care products, underwear products, swimwear, bikinis, books, reproducible software and programs, DVD, VCD, CD and cassettes and stationery consumables (toner, cartridge, tape, etc.), their packages are unopened, untested, intact. and they must be unused.

12. CASE OF DEFERRED AND LEGAL CONSEQUENCES

The BUYER accepts, declares and undertakes that he will pay interest and be liable to the bank within the framework of the credit card agreement between the cardholder bank and the bank, in case of default in the case of making the payment transactions with a credit card. In this case, the relevant bank may take legal action; may claim the costs and attorney's fees to arise from the BUYER, and in any case, if the BUYER defaults due to its debt, the BUYER accepts, declares and undertakes that he will pay the loss and damage suffered by ERİZO BOX İÇ VE DIŞ TİCARET LİMİTED ŞİRKETİ due to the delayed performance of the debt.

13. AUTHORIZED COURT

Complaints and objections in disputes arising from this contract, consumer problems in the place of residence of the consumer or where the consumer transaction is made, within the monetary limits specified in the law below, will be made to the arbitral tribunal or the consumer court. Information on the monetary limit is below: 

Effective from 28/05/2014: 

a) District consumer arbitration committees in disputes whose value is less than 2,000,00 (two thousand) TL, pursuant to Article 68 of the Law No. 6502 on the Protection of Consumers, 

b) Provincial consumer arbitration committees in disputes with a value less than 3,000,00 (three thousand) TL, 

c) In the provinces with metropolitan status, applications are made to the provincial consumer arbitration committees in disputes with a value between 2,000,00 (two thousand) TL and 3,000,00 (three thousand) TL. This Agreement is made for commercial purposes.

14. FORCE

When the BUYER makes the payment for the order placed on the Site, it is deemed to have accepted all the terms of this contract. ERİZO BOX İÇ VE DIŞ TİCARET LİMİTED ŞİRKETİ is obliged to make the necessary software arrangements in order to obtain confirmation that this contract has been read and accepted by the BUYER on the site before the order is fulfilled.

SELLER:

BUYER:

DATE: